Complaints & Content Removal Policy

1. Introduction

Welcome to Crabz. We are committed to respecting legal rights and ensuring a safe and compliant environment for all users. If you believe that any content hosted on our platform violates your rights, please follow the process outlined below to request its removal.

2. Grounds for Content Removal

We may remove content if:

It infringes copyright or intellectual property rights.
It contains defamatory, hateful, or illegal material.
It violates privacy rights or includes unauthorized personal information.
It is non-consensual explicit content.
It does not comply with our Terms of Service or applicable laws.

3. How to Submit a Complaint

To file a complaint or request content removal, please provide the following information via our dedicated form or email at contact@crabz.ai:

Your full name and contact details.
A direct link (URL) to the content in question.
A clear description of why the content should be removed.
Any supporting evidence (e.g., copyright registration, proof of ownership, legal documentation).
A statement under penalty of perjury confirming the accuracy of your request.

4. Processing Your Request

Any reported complaint will be resolved and a response will be provided back to the requestor within 7 business days or sooner.
If the complaint is valid, the content will be removed or restricted promptly.
If we require further information, we will contact you at the provided details.
If the request is denied, you will be notified with an explanation.

5. Appeals and Counter-Notices

If your content has been removed and you believe this was done in error, you may file a counter-notice by providing:

Your full name and contact details.
The removed content details and reason for appeal.
A sworn statement asserting that your content does not violate our policies or the law.

6. Contact Information

For any complaints or content removal requests, please contact us at:

Email: contact@crabz.ai